Your Pocket Guide to User Experience Terminology
During this stage of the UX design process, the designer takes the information they learned and gathered in the research phase, and begins putting together the information to formulate the users' needs and problems with the system using the methods below.
A user persona is a hypothetical user for your system. Although the person in a user persona is not real, they are based on the people who would use the system. User personas contain names, ages, genders, likes, dislikes, and much more as long as it is relevant to the system. Personas help the designers know who they are working for and can help them empathize with the users.
Learn MoreA journey map is used to document what a user does while they traverse through a website and how they feel while doing so. Usually the journey map contains a user (probably the same one from your user persona), a scenario, phases, actions & emotions, and opportunities.
Learn MoreUser statements are one of the most important tools for the design phase. The user statement contains three important things: who the user is, their need/problem, and why it is important to the user.
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